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Monday, November 24, 2014
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Hot Product

Best Selling Book Trio

Best-Selling Books TRIO (Fundamentals, Multiunit Leadership, Renegade Server)

Retail Price: $67.00

Our Price: $55.00

Our 3 best-selling books (Fundamentals, The Renegade Server, Mulitunit Leadership) together and you save $12! Over 200,000 copies sold.

Featured Products

What We Get Paid For DVD

What We Get Paid For DVD

Retail Price: $119.00

Our Price: $49.00

Tired of telling the hourly crew how to serve better, sell more, waste less? Then let this award-winning DVD show them how! What We Get Paid For DVD is a fun and lively animated DVD that shows your hourly team members and managers how to think like owners do. In less than 10 minutes this DVD expertly illustrates how to: Serve Better, Sell More, Waste Less, Be a Brand Ambassador, Keep It Clean, Be Honest, Be on Time, Habitual Consistency, Teamwork, Focus, Better Your Best and Have Fun. Based on the best-selling poster that is used in over 60,000 restaurants and retail locations around the globe.
Unleashing Excellence: The Complete Guide to Ultimate Customer Service

Unleashing Excellence: The Complete Guide to Ultimate Customer Service

Unleashing Excellence shares practical tools and a step-by-step process to creating a culture of true customer service excellence. Training and education of employees, personal accountability, recognition, measurement of quality service, and recruitment of service-oriented employees are all covered by looking at best practices and examples from world-class companies known for their superior customer service.
The Renegade Server Audio Book

The Renegade Server Audio Book

This is the 3-CD audio version of Tim Kirkland's bestselling book for full-service restaurant operators, read by the author.
The Renegade Server

The Renegade Server Book

Retail Price: $21.95

Our Price: $19.95

BRAND NEW EDITION UPDATED IN 2013! This 220 page best-seller by Tim Kirkland details creative ways that the full-service foodservice manager and iPod Generation waitstaff can sell more, serve better, and build repeat business with every customer. Used in over 20,000 full-service restaurants worldwide to build food and beverage sales and improve service. Over 300 ways to build sales and improve service.