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Restaurant Training and Profitability Solutions
  Building Performance and Profits for the Hospitality and Retail Industries since 1992            Thursday 11 March 10


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Chuck Chapman COO International Dairy Queen

“Jim Sullivan was the keynote speaker for our 2006 Dairy Queen Expo. His program, addressed to nearly 1000 of our franchisees, was chock-full of creative insight, strategies, tactics, and humor that our partners can take back to their operations and implement immediately. He took the time to learn our challenges, opportunities and philosophy. His presentation received tremendous feedback from our franchisees and vendor partners.”

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The Renegade Server. This best-selling book motivates Gen Next servers to sell more
 


 
The Renegade Server. This best-selling book motivates Gen Next servers to sell more
Product Description:
The Renegade Server provides fresh, unique insights on how to stand out and better engage customers on a personal level and use those connections to drive sales, improve service and develop loyalty. Front-line service teams, managers and owners alike will benefit from “The Renegade Server’s” powerful, easily-applied techniques for determining every Guest’s unique expectations and exceeding them every time. 220 pages, illustrated. This 220 page best-seller by Tim Kirkland shows the 2009 manager and iPod Generation waitstaff how to sell more, serve better, and build repeat business with every customer.
Price:
1 - 19 $19.95 ea
20 - 59 $17.95 ea
60 - 119 $15.95 ea
120 - 239 $12.95 ea
240+ $10.00 ea
Product Id: 9780971584921
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